General Terms and Conditions
1. General Terms
1.1 LogicLine Europe GmbH (hereinafter referred to as "LogicLine") delivers goods, performs services and makes offers to the contracting party (hereinafter referred to as "Buyer") exclusively based on these terms and conditions. These therefore also apply to all future business relationships, even if they are not expressly re-agreed.
1.2 Deviations – in particular different general terms and conditions of the Buyer – are only effective if LogicLine confirms them in writing.
2. Offer and Conclusion of Contract
2.1 LogicLine's offers are non-binding. Declarations of acceptance and all orders require written or telex confirmation from LogicLine to be legally effective. The same applies to supplements, amendments or ancillary agreements.
2.2 Orders in the LogicLine online shop require written or telex confirmation from LogicLine to be legally effective. The transmission of an acknowledgement of receipt of the order by the online shop does not constitute a conclusion of contract.
If an immediate payment method is selected for orders in the LogicLine online shop, the payment does not constitute a conclusion of contract. Even in the case of an immediate payment method, written or telex confirmation from LogicLine is required for legal effectiveness.
The same applies if, in the case of advance payment, the payment is made by the Buyer before he has received the written or telex confirmation from LogicLine.
3. Prices
3.1 The prices stated in the order confirmation from LogicLine plus the respective statutory sales tax, expenses, fees, levies and other taxes and customs duties in connection with the delivery shall be decisive. Additional deliveries and services shall be invoiced separately.
3.2 Unless otherwise agreed, prices are quoted ex works 7343 Neutal including standard packaging.
4. Time of Delivery and Performance
4.1 Binding delivery dates or periods must be agreed in writing.
4.2 If LogicLine is prevented from making timely delivery due to disruptions in the operations of LogicLine or its suppliers, due to unforeseeable events, force majeure or strikes, the delivery period shall be extended accordingly.
4.3 LogicLine is entitled to make partial deliveries and partial services at any time.
5. Warranty and Liability
5.1 If assembly, operating, maintenance or safety instructions from LogicLine are not followed, modifications are made to the products, parts are replaced or consumables are used that do not correspond to the original specifications, or if the product is used in a manner other than prescribed, all warranty shall be void.
5.2 When goods are delivered to the customer by a forwarding agent, the customer is obliged to unpack the goods immediately and inspect them for any transport damage, transport defects and transport losses. Damage and/or defects found in this way must then be noted on the delivery slip of the forwarding agent, documented photographically if necessary and reported to LogicLine in writing on the next working day, otherwise existing claims shall lapse. Hidden transport damage, transport defects and transport losses must be reported in writing within 3 working days of delivery. This obligation to inspect also applies to the customer if the product is delivered to a third party as ordered.
5.3 The Buyer must inspect the delivered product immediately after delivery or acceptance with the care required under Section 377 UGB. Defects other than transport damage, which are to be dealt with under point 5.2, wrong deliveries or deviations from the delivery quantity must be reported to LogicLine immediately, but at the latest within 7 working days of delivery, stating the type and extent of the defect. Hidden defects must be reported within 7 working days of their discovery. If a notice of defects is not raised or not raised in time (within 7 working days), the goods shall be deemed approved. The assertion of warranty or damage claims as well as the right to contest for error on the basis of defects are excluded in these cases. Section 377 UGB shall additionally apply to entrepreneurs. This obligation to inspect also applies to the customer if the product is delivered to a third party as ordered.
5.4 The existence of a defect does not entitle the Buyer to have the defect remedied by himself or by third parties, but LogicLine must first be given the opportunity to remedy the defect within a reasonable period of time. The product in question must be sent to LogicLine at the customer's expense for inspection. LogicLine is entitled to remedy the defect at its discretion, either by improvement or replacement. All warranty claims must be asserted in court within one year of delivery.
5.5 A claim pursuant to Section 933b ABGB by the Buyer is waived and is therefore expressly excluded.
5.6 Liability is governed exclusively by the agreements made in these Terms and Conditions. All claims not granted, including claims for damages due to slight negligence, compensation for consequential damages (in particular from business interruption, production losses), lost profits, unrealised savings, loss of interest, compensation for pure financial losses – regardless of the legal basis – are excluded. Excepted from this are any mandatory claims under the Product Liability Act. The limitations of liability do not apply in the case of personal injury or in the case of gross negligence and intent, whereby the Buyer must prove the existence of gross negligence and intent. Claims for damages shall be time-barred after six months from knowledge of the damage and the damaging party, and in any case after three years from acceptance by the customer.
6. Acceptance of Vehicles
6.1 If LogicLine takes over motor vehicles or trailers etc. (hereinafter referred to as "vehicles") of the customer for the purpose of carrying out work on them (e.g. for assembly work), custody of the motor vehicle shall be provided free of charge.
6.2 The vehicle is parked locked in an uncovered area and by accepting the contract the customer declares that he agrees to this type of custody.
6.3 With regard to any claims for compensation by the customer, point 5.6 shall apply. In particular, LogicLine assumes no liability for the conduct of third parties. There is no liability for damage, burglary or theft or for damage caused directly or indirectly by force majeure (such as warlike events, fire, explosion, natural disasters, hail, flooding, failure of technical equipment, strikes, civil unrest or acts of authorities).
6.4 All damage must also be reported within 30 days, otherwise this right shall be forfeited (preclusion).
7. Retention of Title
7.1 The goods shall remain the property of LogicLine until full payment has been made.
7.2 The Buyer is entitled to use the reserved goods properly; pledging or transfer by way of security is not permitted. The Buyer hereby assigns in full to LogicLine, by way of security, all claims arising from the resale or any other legal basis (insurance, tort) with regard to the reserved goods (including all balance claims from current accounts). LogicLine revocably authorises the Buyer to collect the claims assigned to LogicLine for its account in its own name. This collection authorisation may only be revoked if the Buyer does not properly meet his payment obligations.
8. Invoice / Terms of Payment
8.1 The Buyer shall receive an invoice from LogicLine electronically to an email address provided by the Buyer. In this regard, the Buyer waives postal delivery of the invoice. The Buyer must ensure on the recipient side that all electronic deliveries of the invoice by email can be properly delivered to the email address provided and that technical devices such as filter programs or firewalls are adapted accordingly. The Buyer must immediately notify LogicLine of any future change of email address, otherwise deliveries to the email address last provided by the Buyer shall be deemed received. LogicLine shall not be liable for any damage resulting from a possibly increased risk of electronic delivery of the invoice by email compared to postal delivery. The customer also bears the increased risk of access by unauthorised third parties due to the storage of the electronic invoice. With regard to any claims for compensation by the customer, point 5.6 shall apply.
8.2 Unless otherwise agreed, invoices from LogicLine are payable within 14 days of the invoice date without deduction.
8.3 In the event of late payment, LogicLine is entitled to charge default interest at the rate of 8 percentage points above the respective base interest rate in accordance with Section 352 UGB from the relevant point in time.
8.4 In the event of default, the Buyer undertakes to reimburse the creditor for the reminder and collection costs incurred, insofar as they are necessary for proper legal prosecution.
8.5 Non-compliance with the terms of payment or if LogicLine becomes aware of circumstances that represent a deterioration of the economic situation entitle LogicLine to call in all outstanding claims. Furthermore, LogicLine is entitled to carry out outstanding deliveries only against advance payment or to demand other securities from the Buyer.
8.6 The withholding of payments due to alleged counterclaims of the Buyer not acknowledged in writing by LogicLine is not permitted, nor is the offsetting of such counterclaims.
9. Changes in Design
9.1 LogicLine reserves the right to make design changes or technical changes to the products at any time. However, LogicLine is not obliged to make such changes to products that have already been delivered.
10. Secrecy
10.1 Unless otherwise agreed in writing, information provided to LogicLine in connection with business relationships shall not be considered confidential.
10.2 Plans, sketches, construction drawings, cost estimates and other documents such as brochures, catalogues, samples, presentations etc. from LogicLine remain the intellectual property of LogicLine. Use requires the express written consent of LogicLine. The Buyer undertakes to treat all non-obvious commercial and technical information and details that become known to him through the business relationship as business secrets.
11. Assembly Instructions, Safety Regulations, Loading Instructions
11.1 The Buyer must satisfy himself that the delivered product is suitable for the specific use.
11.2 Furthermore, the Buyer undertakes to observe the assembly instructions, safety regulations and loading instructions supplied with the goods and also to ensure that the respective user of the product receives complete information about the assembly instructions, safety regulations, loading instructions and dangers arising from the use of the product. In the event of any resale, the Buyer must also ensure that these instructions and documents are passed on.
12. Applicable Law, Place of Jurisdiction, Place of Performance and Transfer of Risk
12.1 Austrian law shall apply exclusively to these terms and conditions and the entire legal relationship between LogicLine and the Buyer. The UN Convention on Contracts for the International Sale of Goods is excluded.
12.2 The place of jurisdiction shall be the court with subject-matter jurisdiction for the registered office of LogicLine. LogicLine is also entitled to sue the Buyer at the Buyer's registered office.
12.3 The place of performance is Neutal.
12.4 Unless otherwise agreed, LogicLine shall determine the method of shipment, whereby shipment shall be at the Buyer's risk and expense. Transport insurance shall only be taken out on the instruction and at the expense of the Buyer. In the case of shipment, the risk of loss or damage shall pass to the Buyer at the latest when the goods are dispatched.
13. Other Provisions
13.1 LogicLine informs customers and interested parties electronically, for example about new developments in the field of load securing, special offers and innovations. Customers and interested parties agree until further notice to receive electronically transmitted information, including for advertising purposes. Revocation can be made simply by email or telephone.
13.2 Should any provision in these terms and conditions or a provision within the framework of other agreements be or become invalid, this shall not affect the validity of all other provisions or agreements.
13.3 If the Buyer is a consumer within the meaning of the Consumer Protection Act, mandatory rights of the Buyer are not restricted by these Terms and Conditions.
Status: June 11th, 2025